Policy
20.04.2026
Announcement: Regarding Payment Policy, effective from 20th April 2026
Announcement: Regarding Payment Policy, effective from 20th April 2026
Effective April 20th, 2026, VGreen INDONESIA announces the following to our valued customers:
- To ensure the most effective service experience, all payments must be settled upon the next service use:
- If the customer has not paid, service will be suspended until payment is completed.
- Payments include:
- Charging fee per charge.
- Additional station usage fee (“idle fee”): Charged when the vehicle stays connected after charging is complete and exceeds the allowed grace period.
- This policy applies to all applicable fees as outlined in the terms previously communicated to customers.
For consultations regarding charging stations and electric vehicle equipment, please contact our WhatsApp Hotline Number: +62 811-1188-3399